Home / Bedding Warranty Policies call: (262) 436-4600 | email: customerservice@steinhafels.com
Bedding Warranty Policies
Warranties protect your purchase from defects in manufacturing, not from damage caused by use or normal wear and tear. Any stains, discoloration, rips, tears, or burns will void the manufacturer's warranty. For complete details, read and follow the directions on your warranty card.
For claims on all power foundations, Tempur-Pedic, Ghostbed and Helix mattresses - please contact the manufacturer directly.
| Manufacturer | Phone | Website |
|---|---|---|
| Tempur-Pedic® | 1-888-811-5053 | https://www.tempurpedic.com/warranties/ |
| Leggett & Platt | 1-800-888-3078 | https://support.lpadjustablebeds.com/ |
| Beautyrest - Adjustable Bases | 1-888-550-3746 | https://forms.sertasimmons.com/team/cx/beautyrest-warranty-form |
| Reverie | 1-800-973-8374 | https://reverie.com/register-your-warranty |
| Sealy Ease® - Adjustable Bases | 1-800-697-3259 | https://www.sealy.com/warranty-information/ |
| Moto Sleep | 1-844-696-6886 | https://mymotomotion.com/support/home |
| GhostBed | 1-954-371-2004 | https://www.ghostbed.com/pages/warranty |
| Helix | 1-831-777-5976 | https://helixsleep.com/pages/warranty |
| Glacier | 1-877-398-1765 | https://glacier.gorgias.help/en-US/what-is-your-warranty-586402 |
For claims outside of the manufacturer's warranty and have the VIP Protection Plan - please visit the ServeCo website.
For your Guardsman Protection Plan - please go to Guardsman's website to place a claim.
Submitting a Claim - What you will need
- Contact information including a valid sales receipt
- Product information including information on Law Label
- Required Photos - please see below to make sure you have them ready to upload
- Start a claim now!
Required Photos (7 MB max size / photo)
Mattress (without applying any pressure)
Picture must be clear and easy to read for a claim to be reviewed.
Place straight edge across the area. Place ruler or tape measure vertically to measure.
Close up of previous photo, showing the measurement on ruler or tape measure.
Place straight edge across the area. Place ruler or tape measure vertically to measure.
Close up of previous photo, showing the measurement on ruler or tape measure.
Foundation
Place straight edge across the area. Place ruler or tape measure vertically to measure.
Close up of previous photo showing the measurement on the foundation.
Picture must be clear and easy to read for a claim to be reviewed.
Frame/Support
Show the support system that the box spring is sitting on.
Start a Claim